1. Information collection
Eurorack collects your personal information when you register to fill out the contact form, receive a quote, or place an order via the website.
1.1 Applicable subjects
Individuals, organizations, and businesses contact Eurorack online and leave information on the website, chat application (Messenger, zalo, ...)
1.2 Scope of information use
This information may include your name, email address, telephone number, company name, address and other information you provide.
2. Purpose and scope of personal information collection
Your personal information used for the following purposes:
- Processing orders and related support requests.
- Provide the products / services you request.
- Improve user experience & customer service to improve product and service quality.
- Send promotional information, update new products , or other information related to our products/services.
- Perform legal obligations and protect the legitimate rights and interests of the company.
3. Time store information
Customer's personal data will be stored until There is a cancellation request from the customer. In all other cases, personal information will be kept confidential on Eurorack's system.
4. People or organizations that can access the information
- Internal parts of Eurorack is involved in supporting and fulfilling contracts with customers.
- Information is only disclosed to third parties three in special cases when required by law or competent state agencies.
- In addition, customer information will not be disclosed to any other third party.
5. Protecting personal information data
Protecting personal information data is an activity take action to prevent, detect, stop and handle violations related to personal data according to the provisions of law.
We apply appropriate technical and organizational security measures to protect your personal information. We will keep customer information data secure, avoiding loss, unauthorized access or disclosure of invalid information. Your personal information is stored on secure systems and only Only authorized personnel are allowed access.
6. Processing of personal data
Isone or more activities affecting personal data, such as: collecting, recording, analyzing, validating, storing, editing, publicizing, combining, accessing, retrieving, withdrawing, encrypting, decrypting, copying, sharing, transmitting, providing, transferring, deleting, destroying personal data or other related actions. We only collect and process personal data that customers allow to provide and improve the quality of products and services.
7. Sharing personal information
We are committed to not selling, exchanging or sharing your personal information with third parties without your consent, unless required by law or competent authorities.
8. Customer rights
You have the right to request access, correction or deletion of your personal information that we are storing. If you have any questions or requests regarding this privacy policy, please contact us via the contact information on the Eurorack website.
9. Changes to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our information collection and use practices. Any changes will be posted on the website and take effect immediately upon announcement.
Contact information:
Eurorack Mechanical Joint Stock Company
Address: 5/3 Doan Thi Diem, Ward 1, Phu Nhuan District, Ho Chi Minh City
Email: info@eurorack.com
Phone number: 028 39 953 088
Thank you for trusting and using Eurorack's services. We are committed to always striving to improve our management system and protect the information and privacy of our customers.
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